These FAQs should cover the basics. Anything else you want to know, shoot us a message? We would love to hear from you


1. OPEN AN ACCOUNT

You can register an account and enjoy free bets or spins by making a deposit. You can complete your profile information and KYC checks at a later stage.

2. DUPLICATE ACCOUNTS

We do not allow duplicate accounts. All duplicate or linked accounts will be blocked.

3. ACCOUNT DELETION

Customers are able to delete their accounts and all connected information via their account section, once logged in. Alternatively, drop us a note and we will do this for you.

4. FORGOTEN LOGIN

It's easy to reset your details from the login portal available on both our apps and web clients.

5. DO YOU HAVE A SIGN UP OFFER

Yes we do! Have a look at our Promotions page for our latest offer!

6. DO YOU OFFER LIVE SUPPORT?

Absolultely! Just click on the live-chat link in the main menu and ask to speak to an agent. Live support is available from 10:00 to 22:00 CET. You can also send us an email at [email protected] or just ask our amazing AI Bot for an answer.

7. WHAT ARE FREE SPINS?

Free spins are our way of saying what an awesome customer you are. This is why we offer loads of free spins on different games on your first THREE deposits. Once you have made your deposit, just click on Rewards and then on Free Spins, and you will see the game where you can play for free and win for real! Chesk our our Promotions page for more info.

8. CAN I WITHDRAW MY WINNINGS WITHOUT A DEPOSIT?

No withdrawals can be requsted until a deposit has been made first. You will also need to complete our KYC process!

9. MINIMUM DEPOSIT

20 EUR OR equivalent in local currency.

10. MINIMUM WITHDRAWAL

30 EUR OR equivalent in local currency for bank withdrawals, and 60 EUR or equivalent to local currency for crypto withdrawals.

11. CAN I PLAY FROM MY CURRENT LOCATION

You can see the updated list of restricted territories in our full Terms & Conditions, in the section on LEGALITY OF USE OF THE FACILITIES. Please get in touch with one of our agents if you have any doubts.